If you have any Issues: Please read this Q&A or send an E-mail to info@digitalabsorption.de.

Most Frequent Questions:

1. How many times is it possible to download the files?
You can download the File 5 times. We always recommend to make a backup on your computer / external hard drive.

2. What is the best way to download the files?
We highly recommend to use your computer.

3. Can I download the files with a smartphone?
Yes, that is possible. But you need to be sure that your Smartphone can handle zip-Container Files. In most cases you need an additional File-Manager on your phone to do that. Otherwise it is possible that your download won’t appear on your smartphone. We highly recommend to use a Computer to download the files.

4. How To Install Lightroom Mobile Presets?
Watch This Tutorial: https://youtu.be/AyoeG355lc0

5. Can I get a refund after purchase?
Due to the digital nature of these Templates, Presets & LUTS, all sales are final. There are no refunds available.

6. How to get the best results using the Lightroom Presets?
To get the best results you should always shoot in RAW.
Editing: Don’t forget to adjust the EXPOSURE, WHITE BALANCE and CONTRAST! Make sure to play around at least with these settings to get the most out of your pictures.

7. I can’t find the Download-Link
Please check your Inbox & Spam-Folder. You always receive an “Order Completed” E-Mail including the Download-Link for your files. You can download the Files 5 times. We always recommend to make a backup on your computer / external hard drive.

8. Can I use Instagram to get in touch?
We highly recommend to send an E-Mail. All Messages on Instagram are filtered so it’s possible that I can’t see your message.

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